Examples of Projects
Examples of business management consulting projects we have completed include:
- Transitioning a small business from an on-premises phone system to a cloud-based solution
- Change management for large-scale technology projects
- Designing and developing complete websites, including graphics and copy
- Creating content and content marketing strategies
- Writing technology recommendations for unified call-center networks
- Creating complete technology guides
- Developing five-year technology roadmaps for growing organizations
- Leading or assisting technology committees
Examples of Salesforce.com consulting projects we have completed include:
- Designing and developing donor management systems
- Roll-out of national association management system
- Creating data roadmaps to move records from paper and spreadsheets into a central management system
- Pioneering a Salesforce.com module specifically for non-profits
- Automating time-consuming reoccurring tasks, such as donor communications.
Examples of Call Center Consulting projects we have completed include:
- Developing and implementing statewide unified telephony systems.
- Designing, implementing, and assisting in finding funding for Chat projects.
- Identifying technology solutions to increase I&R service provider efficiency, service quality, and revenue.
- Advising state and national associations in leadership roles, including AIRS, CONTACT USA, and United Way.
- Consulting on data privacy matters, such those associated with HIPAA and HITECH.